Level Zero Support

Where the Customer Experience Begins

Level Zero Support

Where the Customer Experience Begins

Limited time offer | Get up to 5,000 support minutes per month for 3 months | $15K value
Limited time offer
Get up to 5,000 support minutes per month for 3 months | $15K value

A 100% U.S. Based
Support Solution

NexaSupport is a leading customer support partner for technology companies, providing U.S. based call answering, ticket creation and management, workflow escalation and more, 24/7/365. Our goal is to help partners improve customer experience. NexaSupport helps improve CSAT scores and the ability for our partners to offer their customers SLAs that are up to 50% better than industry standards.

A 100% U.S Based
Support Solution

NexaSupport is a leading customer support partner for technology companies, providing U.S. based call answering, ticket creation and management, workflow escalation and more, 24/7/365. Our goal is to help partners improve customer experience. NexaSupport helps improve CSAT scores and the ability for our partners to offer their customers SLAs that are up to 50% better than industry standards.

24/7 U.S. BASED
CALL SUPPORT
TICKETING AND CASE MANAGEMENT
WORKFLOW AND CALL MANAGEMENT
SOFTWARE INTEGRATION
WORKFORCE SCALABILITY
24/7 U.S. BASED
CALL SUPPORT
TICKETING AND CASE MANAGEMENT
WORKFLOW AND CALL MANAGEMENT
SOFTWARE INTEGRATION
WORKFORCE SCALABILITY

Make All Customer Journeys Matter

Customer experience is crucial in differentiating your brand. Is your customer support consistent across products? Services? Agents?

76% of customers report receiving different answers from different support agents.

Make All Customer Journeys Matter

Customer experience is crucial in differentiating your brand. Is your customer support consistent across products? Services? Agents?
76% of customers report receiving different answers from different support agents.

Increase Profitability,
Grow Your Business

The days of services, sales, and product teams working in silos are over. Subscription-based offerings and evolving customer expectations have changed the way technology companies provide service. Their primary objectives? Growth and profitability. NexaSupport exists to help these companies achieve and exceed these goals in a modest yet meaningful way.

Deliver premium customer service
Reduce Case Resolution Times
Increase Retention Rates
Capture upselling opportunities
Improve Engineer Satisfaction

Deliver premium
customer service

Reduce Case Resolution Times

Increase Retention Rates

Capture upselling opportunities

Improve Engineer Satisfaction

Fortify Your Engineer Engagement

Support engineers may disengage when they receive improper product or escalation ticket assignments. It doesn’t make financial sense to use your support engineers to triage support tickets.

Companies with engaged employees outperform their peers by up to 202%.

Fortify Your Engineer Engagement

Support engineers may disengage when they receive improper product or escalation ticket assignments. It doesn’t make financial sense to use your support engineers to triage support tickets.

Companies with engaged employees outperform their peers by up to 202%.

We’re Ready to
Get to Work

For decades, we have partnered with customer service award-winning technology companies to transform business processes that drive meaningful, measurable change to build exceptional experiences, and long-term customer satisfaction.

Contact Us

PHONE:

800.408.3408

EMAIL:

sales@nexasupport.com

Contact Us

PHONE:
800.408.3408

EMAIL:
sales@nexasupport.com